Cookies
Cookie Policy
Last updated 2 November 2026 · Version 2026-11-02
We set no advertising or cross-site tracking cookies. Almost everything below is needed to run the product or is something you chose. This page lists every item, says what it is for and how long it lasts, and explains how to control them.
1. What cookies are
A cookie is a small file a website asks your browser to keep, so that the site can recognise the browser on a later page or a later visit. Browsers offer similar storage that works the same way (“local storage” and “session storage”); we list what we keep there too.
2. What we store, and why
| Name | Set by | Purpose | Category | Lifetime |
|---|---|---|---|---|
| cp_access, cp_refresh | Bazm | Keeps you signed in | Strictly necessary | 1 hour / 30 days |
| cp_pending_next | Bazm | Remembers where to send you after you confirm your email | Strictly necessary | 1 hour |
| cp_recovery | Bazm | Marks that you opened a password-reset link so you can set a new password | Strictly necessary | 1 hour |
| cp_impersonate | Bazm | Set only for Bazm support staff while they help with an organiser's account | Strictly necessary | 1 hour |
| contract_session | Bazm | Keeps a sponsor contract open for review after you enter its access code | Strictly necessary | 12 hours |
| bazm_conf | Bazm | Remembers the conference you were last working on | Functional | 1 year |
| bazm_account | Bazm | Remembers which of your accounts you were last working in | Functional | 1 year |
| bazm_sidebar | Bazm | Remembers whether you hid the sidebar | Functional | 1 year |
| NEXT_LOCALE | Bazm | Remembers your language choice | Exempt (your own input) | 1 year |
| bazm-site-mode | Bazm (browser storage, not a cookie) | Remembers light or dark theme | Functional | Until you clear site data |
| bazm.businessCards.view | Bazm (browser storage, not a cookie) | Remembers whether you see your received business cards as cards or as a list | Functional | Until you clear site data |
| live_device_token | Bazm (browser storage, not a cookie) | Stops one device voting twice in live polls and Q&A | Strictly necessary | Until you clear site data |
| survey-device-key | Bazm (browser storage, not a cookie) | Stops one device answering a survey twice | Strictly necessary | Until you clear site data |
| bazm:speaker-session-token | Bazm (session storage) | Keeps a guest speaker connected to their session | Strictly necessary | Until the tab closes |
| lk-user-choices | Bazm (browser storage, not a cookie) | Remembers your camera and microphone choices for virtual sessions | Functional | Until you clear site data |
| bazm:sa-skew-reloaded-at | Bazm (session storage) | Stops a reload loop after we release an update | Strictly necessary | Until the tab closes |
| bazm_cookies | Bazm | Remembers that you dismissed this notice | Strictly necessary | 1 year |
| __stripe_mid, __stripe_sid | Stripe | Fraud prevention on pages that can take a card payment | Strictly necessary | 1 year / 30 minutes |
| cf_clearance | Cloudflare | Cloudflare's bot protection: records that your browser passed its check for automated traffic, so it is not checked again on every page | Strictly necessary | 1 year |
| tawk.to's own cookies | tawk.to | Runs the live chat — loaded only on /contact, /partners and /app/support, and only once you have dismissed the cookie notice | Loaded after you dismiss the notice | Set by tawk.to |
The categories mean:
- Strictly necessary: the product does not work without it, for example keeping you signed in. The law does not require consent for these.
- Functional: remembers a choice you made, such as the conference you were working on or a hidden sidebar. It is set only when you make that choice.
- Exempt (your own input): stores a setting you chose yourself, such as your language.
- Loaded after you dismiss the notice: not set until you have dismissed the cookie notice.
3. Cookies set by other companies
- Security and delivery (Cloudflare). Bazm is delivered through Cloudflare, which also protects it from automated abuse. Its bot protection runs a script on our pages and sets the cookies listed above (currently
cf_clearance). Cloudflare may also set short-lived security cookies such as__cf_bmwhen its bot detection runs. The Turnstile check on the sign-in, sign-up and password-recovery forms sets no cookie of its own, whether it runs in your browser or in the web page the mobile app runs it in. Cloudflare Web Analytics, which counts page loads and how quickly they load, does not use cookies or local storage. Cloudflare is described on the sub-processors page. - Live chat (tawk.to). The chat and its cookies load only on our support and enquiry pages (
/contact,/partnersand/app/support), and only once you have dismissed the cookie notice. It is not loaded on any other page. If you go from one of those pages to another part of the site without reloading, the chat stays connected but hidden until the page is reloaded. - Payments (Stripe). On pages that can take a card payment, such as checkout, the cart and the room-booking form, Stripe’s payment script loads and sets cookies it uses to prevent fraud.
- Content an organiser embeds. A conference website can include a venue map (Google Maps or OpenStreetMap), a font from Google Fonts, and videos or posts from YouTube and LinkedIn, and can show images hosted elsewhere. We embed YouTube in its privacy-enhanced mode. When a page includes one of these, your browser fetches it from that company, which sees your IP address and may set its own cookies. We do not control those.
Error reports from the website are sent through our own server and store nothing in your browser.
4. The mobile app
Apart from one page, the Bazm mobile app does not use cookies. That page is the web page inside the app where it runs the security check on sign-in, sign-up and password recovery. There the Cloudflare cookies described above may be set; they stay in the app on your phone, not in your browser. What the app keeps on your phone, and the usage statistics you can switch off, are described in the Privacy Policy.
5. Your choices
- You can delete cookies and other site data, or block them, in your browser’s settings. If you block strictly necessary cookies you will not be able to sign in.
- The live chat stays off until you dismiss the cookie notice. To switch it off again, delete this site’s cookies in your browser; the notice then returns.
- Clearing site data also removes the identifiers that stop one device voting or answering a survey twice, your theme and language choices, and whether you see your received business cards as cards or as a list.
Questions: contact@bazm.io.
6. Changes to this policy
When we add or remove a cookie we update the table above and the date at the top of this page. Significant changes are recorded on the legal page.